![]() ![]() Once again, we apologise that we’re unable to take any further action on your complaint about Orbit Energy. If any new complaint to Scottish Power is unresolved after eight weeks it can be escalated to us. ![]() ![]() meter issue, etc) or to complain if they’re unhappy with any aspect of the service Scottish Power provides. Ofgem appoints Scottish Power to take on customers of Entice Energy and Orbit Energy | OfgemĪlthough Scottish Power isn’t responsible for any complaints you had about Orbit Energy, those transferring to Scottish Power’s service do have the right to contact them to discuss any unresolved issue they might have (i.e.Orbit Energy and Entice Energy customers move to ScottishPower - ScottishPower.If you are transferred to Scottish Power’s service through this process and have any queries or concerns about the way they’ve taken over your energy supply, you should contact them in the first instance.įurther Information for Orbit Energy Customers being transferred to Scottish Power’s service They can also switch away from Scottish Power without being charged exit fees once transferred to their service. not switch suppliers before the transfer is completed.ĭomestic customers of Orbit Energy can be assured that any outstanding credit balances, including money owed will be honoured.Scottish Power has been appointed by energy regulator Ofgem as the new supplier to Orbit Energy customers, who they advise to: We appreciate that this will be frustrating and we’re sorry that we’re unable to continue providing support in resolving your dispute. As we’re unable to take further action we unfortunately have to close your case. If you were still an Orbit Energy customer when they ceased trading on 25th November 2021, Scottish Power will be in contact soon.Īs Orbit Energy has ceased trading, they won’t be able to carry out any resolution we may have required in response to your dispute. Scottish Power has been migrating Orbit Energy’s customers to their service since 1 December 2021. We’re sorry that it’s taken some time to write to you. Their license was verified as active when we last checked. Their BuildZoom score of 110 ranks in the top 4 of 191,428 Florida licensed contractors. We’re writing to you about the case we have on our system between yourself and Orbit Energy. Orbit Energy & Power, LLC, Not, Lakeland, FL holds a Bldg Class B Up To 3 Stories license and 23 other licenses according to the Highlands County license board. ![]()
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